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Terms & Conditions

Please read the following information carefully. By placing an order for products, you indicate your acceptance of, and agreement to be bound by, the terms and conditions set forth below. These terms and conditions may be changed at our discretion. It is your responsibility as a user to periodically review the terms and conditions for amendments.

TERMS

 Accepted forms of payment are Visa, MasterCard, American Express, and Discover which are subject to prior approval.  Credit card charges will appear as Jae Enterprises, Inc on your credit card billing statement.

PRIVACY POLICY AND SECURITY

SpoilerSource.com uses the latest in encryption technology, digital certificates and secured commerce servers, and authentication to ensure your personal information online is secured and confidential. Personal information will not be provided to any third parties. To protect our interests as well as yours we always check billing & shipping information, so sometimes it might take up to 3 days to fulfill an order.

THIRD PARTY SHIPMENT POLICY

For your protection, every third party shipment requires that you contact your credit card company and put your shipping address as a secondary one. We reserve the right to cancel or delay an order without notice at its own discretion for any reason including but not limited to: *Unverified or erroneous billing information *Third party shipment not affiliated with the cardholder's details *Merchandise that was ordered and discontinued

DAMAGE CLAIMS

All merchandise should be inspected upon arrival and damage claims filed with the carrier immediately. We are not responsible for, nor are we in a position to make a claim after the freight carrier accepts the shipment from us.

REFUSED ITEMS

Customer is responsible for all freight charges for items that were refused or undelivered. This includes the cost for items being returned.

RETURNS & REFUND POLICY

All returned items must have prior approval and have the return goods authorization (RGA) number marked on the outside of the container. All returns and refunds are subject to a restocking charge and must be made within 30 days from date of purchase. Return goods not properly packaged in original package will be refused. Customer is responsible for all freight charges on returned merchandise. Any missing or damaged items will be deducted from the credit due. There will be no return approval on special order items, sale items or discontinued items.

WARRANTY

 All products are warranted for suitability and workmanship, but should be inspected on arrival to insure accuracy. We do not warranty any products that have been incorrectly installed, repaired, altered, or otherwise misused. Customer is responsible for all freight charges on warranty returns. All of our spoilers carry a 3 year factory warranty.

ORDER ACCEPTANCE POLICY

We reserve the right to refuse to sell to individuals or firms which we believe to be unqualified.

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